Monday, September 24, 2012

Written and Spoken Employee Mistakes

Employee Mistakes - Written and Spoken
 
  • Improper Grammar: In both spoken and written communication, using proper grammar is always a must- Especially in business. When e-mailing anyone in business, using "to" rather than "too" or "then" in place of "than" can make the sender seem as though he or she either is uneducated or doesn't pay enough attention to their spelling. In verbal conversations, the misuse of words can have the same result. 

  • Empty or Misleading Subject Lines (E-Mails):
    A large number of e-mails are sent to everyone daily. In order to alert the receiver to the importance and meaning of an e-mail having a clear, concise subject line in vital. If you are e-mailing to inquire about a job but leave the subject line blank, it is highly likely that your e-mail will just be skipped over in lieu of one that is clearly titled "Inquiry About Marketing Job".

  • Tone of Conversation:
    In spoken and written exchanges, it is vital to maintain a proper, professional tone. Until you know those you are speaking to or writing to well, it is best to avoid sarcasm of any kind to avoid offending anyone. In addition to that, it is also best to try to avoid a rising temper or any sort of emotional outburst.

  • Run-on Sentences:
    Run on sentences can be a deadly mistake in business writing. If a reader encounters one and has to read and re-read something, it can cause them to just push aside the document all together.
    • For example: I am writing today to inquire about the position you have open in your Marketing Department at XXX I feel that I would be a good fit for this job because of my creativity and my ability to multi-task and think on my feet.
    • What it should read: I am writing today to inquire about the position you have open in your Marketing Department at XXX. I feel that I would be a good fit for this job because of my creativity, ability to multi-task, and my ability to think of my feet. 
What's Worse?:
I feel that written, rather than spoken errors are worse. This is because of the fact that spoken mistakes can be forgotten, or, at the very least, not easily recorded. Written documents are always going to be there, and always going to be traceable.

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